Every review carries one of three labels: verified customer, verified install or verified email. Every action on a review is logged, and your email address is never shown.
The developer invited this person to review by email, as a customer. Each invitation link works once, for one listing.
This person installed the tool with the personal command from their account, at least three days before writing the review.
This person confirmed their email address with a code.
A six digit code goes to your email address. It works once, for 10 minutes.
A rating, a title and at least 60 characters about how you use the app.
An invite from the developer, an install through your own link, or your email decides the label.
The time, IP address, location, browser and device are written to the review log.
The review appears on the listing at once. The developer can reply, but cannot edit, hide or remove it.
We moved website chat and WhatsApp into one inbox. Each AI reply shows which page it used.
Each action on a review is written to a log that only Vayleer staff can see. We use it to find fake and paid reviews, one person posting from several accounts, and reviews written by someone connected to the developer.
Logged actions: posted, edited, name hidden or shown, deleted, reported, hidden or restored by vayleer, developer reply posted, edited or removed. The log is kept when a review or an account is deleted.
No. Developers can reply in public, but cannot edit, hide or remove a review. Reviews from their invites are published whatever the rating.
To find fake and paid reviews, one person posting from several accounts, and reviews written by someone connected to the developer. Only Vayleer staff can see the review log. It is never shown on the site or shared with developers.
Yes. Tick Hide my name when you write or edit your review. The review then shows a randomly chosen first and last name. Its label and rating stay the same.
Yes. The developer invited you by email, so their invite list shows which review is yours. Everyone else sees only the name on the review.
Vayleer. It is never shown on the site. A developer sees it only if you send them a message through Vayleer.
Yes. The log is kept when a review or an account is deleted, so reports about it can still be checked.