ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating: 4.3
Reviews: 184Reviews
Pricing: $8.99a month
Category: MarketingWeb apps
Version: 2026.11.066 Nov 2026
Languages: 1English

Overview Pricing Reviews Questions What’s new SimilarWrite a review

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
AI replies in your voiceDrafted for every review, posted automatically or after approval.
Escalation rulesCritical reviews become incidents for the right person.
Sentiment and competitorsTrends by location and a benchmark against competitors.
Review requestsCampaigns and drip sequences that ask happy customers for a review.
Reviews widgetShow your best reviews on any website.

Integrations

Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free

$0forever

1 Google location, 1 Play app, 1 App Store app
3 AI responses a month
2 team members

Starter

$8.99a month

3 locations, 2 apps per store
75 AI responses a month
Auto-respond and data export

Growth

$17.99a month

10 locations, 5 apps per store
250 AI responses a month
5 seats, roles and webhooks

Pro

$39.99a month

25 locations, 8 apps per store
1,000 AI responses a month
Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3

184 reviews

556%

429%

37%

25%

13%

Write a review

John MoreauVerified email

24 Aug 2026Used on Web app

Saves time, but do not expect perfection

The AI drafts cut my review response time roughly in half. That is a meaningful improvement, but I still edit most replies. If you are looking for a fully hands-off solution, this is not it. If you want a helpful assistant that speeds up a necessary task, it delivers.

Reply from Dude Lemon LLC

John, halving your response time is a good result, and we appreciate the realistic take. Sorry most drafts still need editing. The more replies you approve after editing, the more the drafts pick up your style, so it should get easier. Thanks!

Omar AdamsVerified email

17 Aug 2026Used on Web app

A good fit for hospitality teams

The product clearly understands hospitality workflows: multiple locations, shift-based teams, and the need to catch bad reviews quickly. The escalation routing and approval controls are well thought out. The interface is not elegant, but the functional design is smart.

Reply from Dude Lemon LLC

Omar, multiple locations and shift-based teams are exactly the setup the routing and approvals were designed around. Fair point on the interface lacking elegance, we'd like the look to match the logic. Thank you!

Dmitri FischerVerified email

11 Aug 2026Used on Web app

The AI learns your policies over time

I was initially frustrated because the AI suggested responses that conflicted with our policies. But after I added our policy documents and corrected a few drafts, it started producing much more accurate replies. It is not magic, but it responds well to training. Patience is required.

Reply from Dude Lemon LLC

Dmitri, sorry about the early drafts that clashed with your policies, that's frustrating to deal with. Adding your policy documents and correcting a few drafts is the best way to train it, and it's great to hear the accuracy improved. Thanks for the patience!

Daniel GordonVerified email

5 Aug 2026Used on Web app

Works well for a single-location cafe

I run one cafe and was worried this tool was built only for large chains. It is actually very approachable for a small operator. Connecting Google, setting up a simple escalation rule, and using AI drafts has streamlined my review process without overwhelming me. The analytics are basic, but useful.

Reply from Dude Lemon LLC

Daniel, a single cafe is just as much our customer as a chain, so we're glad it felt approachable rather than overwhelming. Connect Google, one escalation rule, AI drafts, done. Thanks for the review!

Yusuf MillerVerified email

31 Oct 2026Used on Web app

Solid, but needs more review sources

ReviewMankey does a great job with Google reviews, but my business also gets significant feedback on TripAdvisor and Yelp. Until those are supported, it cannot be a true unified inbox. The product is honest about this limitation, and what it does support, it handles well.

Reply from Dude Lemon LLC

Yusuf, thanks for noting we're upfront about it. You're right that without TripAdvisor and Yelp it isn't a true unified inbox for businesses like yours yet. Your request is logged, so reach out if you'd like to hear when there's progress on more sources.

Caroline CampbellVerified email

25 Oct 2026Used on Web app

The alerts are reliable and timely

I set up alerts for one- and two-star reviews, and they arrive promptly with enough context to decide whether to jump in. This has allowed me to address complaints before they escalate. The alert system is the most dependable part of the product for me.

Reply from Dude Lemon LLC

Caroline, getting enough context in the alert to decide whether to jump in is what makes it useful rather than just noisy. Glad it's been dependable, and let us know what would make the rest of the product feel the same.

Helen SilvaVerified email

19 Oct 2026Used on Web app

A practical bridge between AI and human judgment

What I appreciate most is that ReviewMankey does not try to fully automate replies. It drafts, you approve. That balance feels right for hospitality, where a careless reply can do real damage. The approval flow is fast, and the audit trail gives me confidence.

Reply from Dude Lemon LLC

Helen, in hospitality one careless reply can live on your profile for years, so keeping a person in charge of every response felt non-negotiable to us. Glad the approvals are quick and the audit trail adds confidence. Thank you!

Mei OkaforVerified email

14 Oct 2026Used on Web app

Good for keeping a small team accountable

Assigning reviews to specific team members and tracking resolution has made a real difference in how my restaurant handles feedback. The workflow is not fancy, but it creates accountability. The mobile experience is lacking, but for desktop-based management, it works well.

Reply from Dude Lemon LLC

Mei, accountability is what makes a feedback process stick, so we're glad assigning and tracking reviews has changed things at your restaurant. Sorry the mobile experience isn't there yet. If you tell us what you'd do on your phone most, it'll help us prioritise.

Ryan YangVerified email

8 Oct 2026Used on Web app

AI tone matching improved after a week of use

At first the AI replies felt generic, but after I spent a little time refining the brand voice settings, the output became noticeably more natural. It is not perfect, but it is a huge time-saver. The key is to invest a little effort upfront. Once you do, it pays off.

Reply from Dude Lemon LLC

Ryan, that's a really useful tip for other users: a little time on the brand voice settings up front makes the drafts sound far more natural. Sorry the first week felt generic, we'd like that to be better out of the box. Thanks for sticking with it!

Sofia JensenVerified email

2 Oct 2026Used on Web app

The kanban board is surprisingly useful

I did not expect to like the visual review pipeline, but dragging reviews through Needs Reply, In Progress, and Resolved gives my team a clear shared view of what is outstanding. It is simple, but it works. A few more customization options for columns would make it even better.

Reply from Dude Lemon LLC

Sofia, glad the board gives your team a shared view of what's outstanding. Custom columns are a fair request for teams whose process doesn't fit three stages, so tell us which columns you'd add and we'll take it into account.

Used ReviewMankey? Share what you think

Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

2026.11.06
6 Nov 2026
- A link to a review or incident opens it directly.
- If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
2026.10.18
18 Oct 2026
- The sync log credits the replies and incidents each sync produced.
- A quiet week on Google Play no longer shows as a broken sync.