ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating: 4.3
Reviews: 184Reviews
Pricing: $8.99a month
Category: MarketingWeb apps
Version: 2026.11.066 Nov 2026
Languages: 1English

Overview Pricing Reviews Questions What’s new SimilarWrite a review

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
AI replies in your voiceDrafted for every review, posted automatically or after approval.
Escalation rulesCritical reviews become incidents for the right person.
Sentiment and competitorsTrends by location and a benchmark against competitors.
Review requestsCampaigns and drip sequences that ask happy customers for a review.
Reviews widgetShow your best reviews on any website.

Integrations

Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free

$0forever

1 Google location, 1 Play app, 1 App Store app
3 AI responses a month
2 team members

Starter

$8.99a month

3 locations, 2 apps per store
75 AI responses a month
Auto-respond and data export

Growth

$17.99a month

10 locations, 5 apps per store
250 AI responses a month
5 seats, roles and webhooks

Pro

$39.99a month

25 locations, 8 apps per store
1,000 AI responses a month
Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3

184 reviews

556%

429%

37%

25%

13%

Write a review

Anil JonesVerified email

18 Aug 2026Used on Web app

Billing charged me for a plan I never selected

The free plan was fine for testing, but when I decided to upgrade, the checkout page defaulted to a higher tier without making it obvious. I was charged $29 instead of the $8.99 I intended. It took four emails and five days to get it corrected. The product might be decent, but the billing flow feels deliberately confusing.

Reply from Dude Lemon LLC

Anil, we're really sorry. Being charged $29 when you chose $8.99, then needing four emails and five days to fix it, is not acceptable, and it's never our intention to make checkout confusing. Please contact us directly and reference this review. We'll confirm the refund is complete and make sure your account is on the plan you picked.

Yasmin KellerVerified email

12 Aug 2026Used on Web app

The mobile experience is basically nonexistent

I manage a cafe and I am rarely at a desk. I need to approve replies and check escalations from my phone. The web app technically loads on mobile but it is practically unusable. Buttons overlap, the kanban board is impossible to navigate, and there is no native app. For a modern SaaS product in 2026, this is a serious gap.

Reply from Dude Lemon LLC

Yasmin, we're sorry. Overlapping buttons and a kanban board you can't navigate on a phone are real bugs, and for a cafe owner who's rarely at a desk, that makes the tool hard to use at all. If you can tell us which phone and browser you use, please reach out. It'll help us reproduce exactly what you're seeing and fix it.

Emily KumarVerified email

7 Aug 2026Used on Web app

AI drafted a reply admitting fault for something we did not do

I run a small boutique hotel and was excited about AI-assisted replies. The first draft it generated invented a billing error we never made and basically apologized for it. I caught it before publishing, but it completely destroyed my trust in the automation. There need to be far stronger guardrails before this is safe for hospitality.

Reply from Dude Lemon LLC

Emily, we're truly sorry. A draft that invents a billing error and apologises for it is a serious failure, and we understand why it shook your trust. Thank you for catching it before publishing and for telling us. Please reach out to us with the review it was responding to, we want to trace exactly why the draft did that and tighten the guardrails so it can't happen again.

Elif HansenVerified email

3 Aug 2026Used on Web app

Google Business Profile connection failed every single time

I signed up specifically to manage reviews for my two taquerias. The OAuth flow kept throwing a vague error after I selected my locations. I tried Chrome, Safari, and even a different Google account. Support sent me a generic help article that did not address the error code. After two days I gave up and asked for a refund. Maybe it works for others, but I never got past setup.

Reply from Dude Lemon LLC

Elif, we're sorry. Trying three browsers and a second Google account only to get a vague error, then a generic article that didn't address the error code, is a frustrating experience, and you deserved a real answer. If you're willing, please reach out with the error code you saw. We'd like to find out what failed for your taquerias, and confirm your refund went through.

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Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

2026.11.06
6 Nov 2026
- A link to a review or incident opens it directly.
- If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
2026.10.18
18 Oct 2026
- The sync log credits the replies and incidents each sync produced.
- A quiet week on Google Play no longer shows as a broken sync.