The exception review alone saved us from a costly misclassification
We had a batch-code recall where several lots shared overlapping date ranges. RecallPilot's exception review flagged 37 records that did not cleanly match the affected data and routed them to our team before any owner was notified. Without that step we would have either notified people whose products were fine or missed people whose products were affected. The imports handled our messy ERP export without any manual cleanup, and the portal went live in both the US and EU deployments within the same week. The serial lookup works equally well for batch, lot, and date-code programmes, which means we did not need a second tool when a different product line had a different identifier. It is a serious piece of software for a serious problem.
Joanna, overlapping date ranges across lots are where most recall lists go wrong, so 37 flagged records caught before any owner notice went out is a really good outcome. Nice to hear the ERP import went in without cleanup and both the US and EU portals were live inside a week. If you run another programme on a different identifier, ping us and we'll help map it.