Best AI agents for customer support

An AI agent takes a whole task, such as researching prospects or matching invoices, works through the steps on its own and reports back with what it did.

An assistant answers as you go. An agent is given a goal and rules, then carries out the work over minutes or hours without you guiding each step.

Choose agents that let you approve actions before they happen, show every step they took and keep a log. Each listing shows how the agent handles approvals.