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ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating
4.3
Reviews
184Reviews
Pricing
$8.99a month
Category
MarketingWeb apps
Version
2026.11.066 Nov 2026
Languages
1English

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

  • One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
  • AI replies in your voiceDrafted for every review, posted automatically or after approval.
  • Escalation rulesCritical reviews become incidents for the right person.
  • Sentiment and competitorsTrends by location and a benchmark against competitors.
  • Review requestsCampaigns and drip sequences that ask happy customers for a review.
  • Reviews widgetShow your best reviews on any website.
Integrations
Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free
$0forever
  • 1 Google location, 1 Play app, 1 App Store app
  • 3 AI responses a month
  • 2 team members
Starter
$8.99a month
  • 3 locations, 2 apps per store
  • 75 AI responses a month
  • Auto-respond and data export
Growth
$17.99a month
  • 10 locations, 5 apps per store
  • 250 AI responses a month
  • 5 seats, roles and webhooks
Pro
$39.99a month
  • 25 locations, 8 apps per store
  • 1,000 AI responses a month
  • Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3
184 reviews
556%
429%
37%
25%
13%
Write a review
MW
Mia WongVerified email
Used on Web app

It does the boring work so I do not have to

Responding to reviews is necessary but tedious. ReviewMankey handles the drafting and organization so I can focus on running my restaurant. It is not magic, but it is a very effective assistant. Worth every penny.

Reply from Dude Lemon LLC

Mia, taking the tedious part off your plate so you can focus on the restaurant is precisely the job. No magic, just a good assistant, and we're happy with that description. Thank you!

MR
Mark RoyVerified email
Used on Web app

The escalation board is a daily win

Every morning I open the escalation board and see exactly what needs attention. It is a simple but powerful way to start the day. Issues get resolved faster, and nothing falls through the cracks. I highly recommend it for multi-location teams.

Reply from Dude Lemon LLC

Mark, starting each morning knowing exactly what needs your attention is a good routine for any multi-location team. Thanks for the recommendation!

DK
Diana KimVerified email
Used on Web app

A thoughtful product for hospitality

The features are clearly designed by people who understand hospitality operations: multiple locations, shift teams, and the need for fast escalation. The approval workflow and audit trail reflect real-world needs. It is a well-considered tool.

Reply from Dude Lemon LLC

Diana, building around how hospitality teams actually work was the starting point for ReviewMankey, so "well-considered" means a lot. Thank you!

HW
Hiro WuVerified email
Used on Web app

The AI is a strong first-draft writer

I do not expect AI to write perfect public replies. I expect it to give me a strong starting point. ReviewMankey consistently delivers drafts that are 80–90 percent ready. That is exactly what I need to respond quickly without sacrificing quality.

Reply from Dude Lemon LLC

Hiro, a strong first draft rather than a perfect final reply is the right expectation, and it's what we build toward. Thanks for the review!

AP
Ashley PetrovVerified email
Used on Web app

It saved us during a busy holiday weekend

We had a packed holiday weekend and a flood of reviews. ReviewMankey kept the queue organized, drafted responses, and flagged the critical ones. Without it, we would have been overwhelmed. It is an essential tool for busy periods.

Reply from Dude Lemon LLC

Ashley, a packed holiday weekend is the real stress test, and keeping the queue organised with the critical ones flagged is what it's built for. Hope you got a breather afterwards! Thanks for the review.

TG
Tanya GuptaVerified email
Used on Web app

A reliable partner for reputation management

I have tried several review tools, and ReviewMankey is the one I have stuck with. It is reliable, focused, and fairly priced. The AI drafts are good, the alerts are timely, and the workflow is clear. It does not try to be everything, and that is its strength.

Reply from Dude Lemon LLC

Tanya, being the tool you stuck with after trying several is the compliment we value most. Staying focused instead of trying to do everything is a choice we're happy with. Thanks!

YY
Yasmin YangVerified email
Used on Web app

The audit trail is invaluable

Being able to see exactly what was said, by whom, and when has been useful for both accountability and training. When a customer disputes a response, I can pull up the log and resolve it quickly. This feature alone makes the tool worthwhile for any serious operator.

Reply from Dude Lemon LLC

Yasmin, when a customer disputes a reply, having the record of what was said, by whom and when ends the argument quickly. Glad the audit trail helps with training as well. Thanks!

OB
Olivia BrooksVerified email
Used on Web app

It has made a measurable difference

Since adopting ReviewMankey, our average response time to Google reviews has dropped from days to hours. Our overall rating has improved, and the team feels less stressed about review management. The product delivers tangible results.

Reply from Dude Lemon LLC

Olivia, days to hours on response time, a better rating and a less stressed team is a great trio of results. Thank you for the review!

MK
Matthew KimVerified email
Used on Web app

A clean, focused workflow

I appreciate that ReviewMankey does not overwhelm me with features I do not need. The queue, the AI drafts, and the escalation board are the core of the product, and they work well together. It is a focused tool that solves a specific problem elegantly.

Reply from Dude Lemon LLC

Matthew, the queue, drafts and escalation board working together is the heart of it, and we're glad nothing extra gets in the way. Thanks for the kind review!

AF
Adam FernandesVerified email
Used on Web app

The alerts are fast and actionable

When a one-star review comes in, I know within minutes. The alert includes the review text and a direct link to respond. That speed has allowed us to address complaints before they escalate. For a hospitality business, timing is everything.

Reply from Dude Lemon LLC

Adam, the full review text plus a direct reply link in the alert means you can respond without hunting for anything, and in hospitality those saved minutes count. Thanks for the review!

Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

  • 2026.11.06
    6 Nov 2026
    • A link to a review or incident opens it directly.
    • If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
  • 2026.10.18
    18 Oct 2026
    • The sync log credits the replies and incidents each sync produced.
    • A quiet week on Google Play no longer shows as a broken sync.

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