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ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating
4.3
Reviews
184Reviews
Pricing
$8.99a month
Category
MarketingWeb apps
Version
2026.11.066 Nov 2026
Languages
1English

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

  • One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
  • AI replies in your voiceDrafted for every review, posted automatically or after approval.
  • Escalation rulesCritical reviews become incidents for the right person.
  • Sentiment and competitorsTrends by location and a benchmark against competitors.
  • Review requestsCampaigns and drip sequences that ask happy customers for a review.
  • Reviews widgetShow your best reviews on any website.
Integrations
Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free
$0forever
  • 1 Google location, 1 Play app, 1 App Store app
  • 3 AI responses a month
  • 2 team members
Starter
$8.99a month
  • 3 locations, 2 apps per store
  • 75 AI responses a month
  • Auto-respond and data export
Growth
$17.99a month
  • 10 locations, 5 apps per store
  • 250 AI responses a month
  • 5 seats, roles and webhooks
Pro
$39.99a month
  • 25 locations, 8 apps per store
  • 1,000 AI responses a month
  • Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3
184 reviews
556%
429%
37%
25%
13%
Write a review
ME
Matthew EvansVerified email
Used on Web app

A tool that respects human judgment

I was wary of automating public responses. But ReviewMankey keeps a human in the loop, which is exactly what I wanted. It drafts, I approve. The AI is helpful without being reckless. That balance is the product's greatest strength.

Reply from Dude Lemon LLC

Matthew, "it drafts, I approve" is the whole philosophy in four words. Public replies carry your name, so the final call should always be yours. Thank you for the thoughtful review!

DW
Diego WongVerified email
Used on Web app

Surprisingly effective AI drafting

I expected generic AI nonsense. Instead, ReviewMankey produced replies that sounded like they came from my team. After a brief training period, the drafts required minimal editing. It has cut my review response time significantly. I am impressed.

Reply from Dude Lemon LLC

Diego, replies that sound like they came from your own team, after only a short training period, is the bar we set for the drafts. Glad it cleared your expectations. Thanks!

HB
Hassan BaileyVerified email
Used on Web app

The right tool for a busy restaurant group

Managing reviews across four restaurants used to be chaotic. ReviewMankey brought order to the process. The location-based views, assignment features, and escalation rules are well designed for multi-site operations. It has made my job significantly easier.

Reply from Dude Lemon LLC

Hassan, bringing order to four restaurants' worth of reviews is exactly what the location views, assignments and escalation rules were built for. Glad your job got easier. Thank you!

FG
Fiona GomezVerified email
Used on Web app

The review request campaigns work quietly in the background

I set up a campaign for recent guests and then forgot about it. A month later, I noticed a steady increase in Google reviews. It is one of those features that does not demand attention but delivers results. Very pleased with the outcome.

Reply from Dude Lemon LLC

Fiona, set it up, forget about it and come back to more Google reviews is how campaigns should work. Thank you for the review!

EK
Eric KingVerified email
Used on Web app

A dependable operational tool

ReviewMankey has become part of our daily operations. The front desk checks the queue, drafts are reviewed, and escalations are handled. It is not a luxury; it is infrastructure. The reliability and clarity of the workflow are what make it valuable.

Reply from Dude Lemon LLC

Eric, being called infrastructure rather than a luxury is a big compliment, and it means reliability has to stay our top priority. Thank you for trusting us with your front desk's daily work.

JJ
Julien JacksonVerified email
Used on Web app

It found the reviews I was missing

I thought I had a handle on my reviews, but ReviewMankey surfaced unanswered reviews from locations I had not checked in weeks. The unified inbox exposed gaps in my process. That alone made the tool valuable. The AI drafts are a bonus.

Reply from Dude Lemon LLC

Julien, unanswered reviews hiding at locations nobody had checked in weeks is a very common gap, and the unified inbox makes it visible fast. Thanks for sharing it!

SE
Sakura EdwardsVerified email
Used on Web app

The AI understands context better than expected

I have used other AI writing tools that struggle with context. ReviewMankey's drafts are surprisingly aware of the review's tone and content. It does not just fill in a template. The replies feel considered. That is a meaningful step up from what I have seen elsewhere.

Reply from Dude Lemon LLC

Sakura, a reply that responds to what the guest actually said, rather than a filled-in template, is what makes it feel considered. Glad that comes through in the drafts. Thank you!

LC
Lina CohenVerified email
Used on Web app

Simple, effective, and fairly priced

I do not need a sprawling enterprise platform. I need a tool that helps me respond to reviews quickly and catch problems early. ReviewMankey does exactly that at a price that makes sense for a small business. It is refreshingly straightforward.

Reply from Dude Lemon LLC

Lina, quick replies and early warnings at a small-business price, without the enterprise sprawl, is exactly what we're going for. Thank you!

SP
Sofia ParkVerified email
Used on Web app

The analytics helped us focus on what matters

The response coverage metric showed us that one of our locations was consistently behind on replies. That insight led to a process change and a measurable improvement in our overall rating. The analytics are not flashy, but they are actionable.

Reply from Dude Lemon LLC

Sofia, spotting one location that kept falling behind on replies, then turning that into a process change and a better rating, is the analytics doing their job. Not flashy, but useful, which is what we're going for. Thanks!

ZP
Zara PillayVerified email
Used on Web app

A game changer for our small hotel

We are a small hotel with a lean team. ReviewMankey has allowed us to respond to every Google review promptly without adding staff. The AI drafts are good, and the alerts ensure we never miss a serious complaint. It has improved our rating and our peace of mind.

Reply from Dude Lemon LLC

Zara, replying to every Google review promptly with a lean hotel team, without adding staff, is exactly the problem we built this for. A better rating and more peace of mind is the best outcome. Thank you!

Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

  • 2026.11.06
    6 Nov 2026
    • A link to a review or incident opens it directly.
    • If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
  • 2026.10.18
    18 Oct 2026
    • The sync log credits the replies and incidents each sync produced.
    • A quiet week on Google Play no longer shows as a broken sync.

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