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ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating
4.3
Reviews
184Reviews
Pricing
$8.99a month
Category
MarketingWeb apps
Version
2026.11.066 Nov 2026
Languages
1English

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

  • One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
  • AI replies in your voiceDrafted for every review, posted automatically or after approval.
  • Escalation rulesCritical reviews become incidents for the right person.
  • Sentiment and competitorsTrends by location and a benchmark against competitors.
  • Review requestsCampaigns and drip sequences that ask happy customers for a review.
  • Reviews widgetShow your best reviews on any website.
Integrations
Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free
$0forever
  • 1 Google location, 1 Play app, 1 App Store app
  • 3 AI responses a month
  • 2 team members
Starter
$8.99a month
  • 3 locations, 2 apps per store
  • 75 AI responses a month
  • Auto-respond and data export
Growth
$17.99a month
  • 10 locations, 5 apps per store
  • 250 AI responses a month
  • 5 seats, roles and webhooks
Pro
$39.99a month
  • 25 locations, 8 apps per store
  • 1,000 AI responses a month
  • Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3
184 reviews
556%
429%
37%
25%
13%
Write a review
KJ
Karim JensenVerified email
Used on Web app

A thoughtful balance of AI and human control

What I appreciate most is that ReviewMankey does not blindly publish AI-generated replies. It drafts, you review, you approve. That human-in-the-loop design is exactly right for public-facing communication. It gives me the speed of AI with the judgment of a human.

Reply from Dude Lemon LLC

Karim, AI speed with human judgment is the right mix for anything said in public under your name. Thanks for the thoughtful review!

DW
Diana WuVerified email
Used on Web app

The escalation rules saved us from a PR problem

A one-star review about a food safety concern came in on a Friday night. ReviewMankey immediately routed it to our general manager with a high-priority flag. We addressed it before it gained any traction. That single incident justified the subscription for the entire year.

Reply from Dude Lemon LLC

Diana, a food safety complaint on a Friday night is exactly the kind of review that can't wait until Monday. Routing it straight to your GM with a high-priority flag let you get ahead of it. Thank you for sharing this!

JS
Julia ShahVerified email
Used on Web app

Reliable, focused, and effective

ReviewMankey does not try to do everything. It focuses on centralizing reviews, drafting replies, and routing escalations, and it does those things well. For a hospitality business that needs a dependable review workflow without unnecessary complexity, it is an excellent choice.

Reply from Dude Lemon LLC

Julia, centralise, draft, route: doing those three well for hospitality teams is the job, and it's good to hear it feels dependable. Thank you for the review!

SM
Sophie MoreauVerified email
Used on Web app

The single inbox changed my mornings

Before ReviewMankey, my morning routine involved logging into three different platforms to check reviews. Now everything is in one queue with a clear status. It is a small change that has a big impact on efficiency. I cannot imagine going back.

Reply from Dude Lemon LLC

Sophie, three logins down to one queue each morning sounds small but adds up to hours over a month. Glad you can't imagine going back! Thank you.

GR
Gabriel RoyVerified email
Used on Web app

A genuinely useful AI assistant

I have tried several AI review tools and most of them produce generic, robotic replies. ReviewMankey's drafts are noticeably more natural and on-brand. It does not replace human judgment, but it dramatically reduces the time required to respond thoughtfully. A well-designed tool.

Reply from Dude Lemon LLC

Gabriel, responding thoughtfully in a fraction of the time, with your judgment still in charge, is exactly the balance we aim for. Thanks for the kind words!

DK
Diana KaurVerified email
Used on Web app

Finally, a review tool built for hospitality

ReviewMankey understands the realities of running a restaurant: multiple locations, busy shifts, and the constant risk of a bad review going unnoticed. The escalation routing and approval workflow are designed for how hospitality teams actually work. It has made a tangible difference in our response times.

Reply from Dude Lemon LLC

Diana, multiple locations, busy shifts and a bad review slipping through are exactly the realities we designed the routing and approvals around. Faster response times is the proof. Thank you!

AG
Amara GarciaVerified email
Used on Web app

The AI drafts are a genuine time-saver

I was skeptical about AI-generated replies, but after a little training, the drafts are usually 80–90 percent ready. That saves me a significant amount of time every week. The approval step ensures quality. It is a smart, practical use of AI.

Reply from Dude Lemon LLC

Amara, drafts at 80 to 90 percent ready after a bit of training is the sweet spot, and the approval step covers the rest. Thanks for giving AI replies a fair chance!

JZ
John ZhouVerified email
Used on Web app

A practical solution for a common problem

Most hospitality businesses struggle to keep up with review responses. ReviewMankey addresses that with a simple, effective workflow. The AI is helpful, the alerts are timely, and the price is accessible. It is not a complete reputation platform, but it solves the core problem well.

Reply from Dude Lemon LLC

John, thanks for the fair review. Keeping up with review replies is the core problem we set out to solve for hospitality businesses, and it's good to hear the workflow, alerts and price hit the mark. If there's something you'd want from a more complete platform, tell us, we'd like to hear it.

HF
Helen FischerVerified email
Used on Web app

The escalation board is excellent

Seeing all critical reviews in one place, assigned to owners with due dates, has changed how my management team operates. Issues that used to linger are now resolved quickly. The rest of the product is good, but the escalation workflow is the standout.

Reply from Dude Lemon LLC

Helen, critical reviews with an owner and a due date stop lingering, and it sounds like your management team has felt the difference. If there's something that would lift the rest of the product to the same level for you, we'd like to hear it. Thanks!

VP
Valentina ParkVerified email
Used on Web app

A useful, no-nonsense tool

ReviewMankey does not try to be clever or flashy. It centralizes reviews, drafts replies, and helps you respond faster. If that is what you need, it works. The interface could be more modern, but the core functionality is solid and the price is reasonable.

Reply from Dude Lemon LLC

Valentina, "no-nonsense" suits us fine. Point taken on the interface looking dated, a more modern look is something we want too. Thank you for the fair review!

Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

  • 2026.11.06
    6 Nov 2026
    • A link to a review or incident opens it directly.
    • If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
  • 2026.10.18
    18 Oct 2026
    • The sync log credits the replies and incidents each sync produced.
    • A quiet week on Google Play no longer shows as a broken sync.

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