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ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating
4.3
Reviews
184Reviews
Pricing
$8.99a month
Category
MarketingWeb apps
Version
2026.11.066 Nov 2026
Languages
1English

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

  • One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
  • AI replies in your voiceDrafted for every review, posted automatically or after approval.
  • Escalation rulesCritical reviews become incidents for the right person.
  • Sentiment and competitorsTrends by location and a benchmark against competitors.
  • Review requestsCampaigns and drip sequences that ask happy customers for a review.
  • Reviews widgetShow your best reviews on any website.
Integrations
Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free
$0forever
  • 1 Google location, 1 Play app, 1 App Store app
  • 3 AI responses a month
  • 2 team members
Starter
$8.99a month
  • 3 locations, 2 apps per store
  • 75 AI responses a month
  • Auto-respond and data export
Growth
$17.99a month
  • 10 locations, 5 apps per store
  • 250 AI responses a month
  • 5 seats, roles and webhooks
Pro
$39.99a month
  • 25 locations, 8 apps per store
  • 1,000 AI responses a month
  • Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3
184 reviews
556%
429%
37%
25%
13%
Write a review
FG
Fiona GordonVerified email
Used on Web app

Good for teams that need structure

The kanban board and assignment features have brought structure to what was previously an ad hoc process. Everyone knows who is responsible for what, and nothing gets forgotten. The product is not glamorous, but it creates accountability, which is what a growing hospitality team needs.

Reply from Dude Lemon LLC

Fiona, going from ad hoc to everyone knowing who owns what is a big step for a growing team. Not glamorous, but accountability rarely is! Thanks for the review.

RJ
Rebecca JonesVerified email
Used on Web app

The AI saved my weekend

I was dreading a Monday morning backlog of unanswered reviews after a busy weekend. With ReviewMankey, the drafts were ready and all I had to do was review and approve. It turned a two-hour chore into a twenty-minute task. That is a meaningful quality-of-life improvement.

Reply from Dude Lemon LLC

Rebecca, a two-hour Monday backlog turned into twenty minutes is real quality of life. Hope your Mondays are a lot calmer now! Thanks for the review.

MM
Mark MartinezVerified email
Used on Web app

Reliable for Google review management

If Google reviews are your primary concern, ReviewMankey is a reliable choice. It syncs consistently, drafts usable replies, and lets you escalate serious issues. The lack of other platforms is a limitation, but for Google-focused reputation management, it is a strong, affordable tool.

Reply from Dude Lemon LLC

Mark, thanks for the accurate summary. ReviewMankey is focused on Google reviews, and we'd rather do that one really well. If you need other platforms covered, tell us which ones matter most to your business so we can weigh it.

FI
Fiona IyerVerified email
Used on Web app

The approval step builds trust in the AI

I was nervous about letting AI touch public responses. ReviewMankey's insistence on human approval before publishing makes the automation feel safe. I review every draft, make small edits, and publish. It is the right balance of speed and control for a hospitality business.

Reply from Dude Lemon LLC

Fiona, being nervous about AI touching public responses is healthy, and that's exactly why nothing goes live without your approval. Review, small edits, publish, at your own pace. Thanks for the review!

JS
Jordan SchmidtVerified email
Used on Web app

A sensible tool for a small restaurant

I run a single restaurant and was worried this was overkill. It is actually well-suited to a small operation: affordable, focused, and not overloaded with enterprise features I would never use. The AI drafts and alerts cover exactly what I need.

Reply from Dude Lemon LLC

Jordan, a single restaurant is very much who we built ReviewMankey for, so it's good to hear it doesn't feel like overkill. If there's anything that would make it a five for you, just let us know. Thank you!

MK
Marta KaurVerified email
Used on Web app

The single inbox is the killer feature

I did not realize how much time I was wasting switching between Google and app store dashboards until I started using ReviewMankey. Having everything in one queue with a consistent workflow has simplified my mornings. The rest of the product is good, but the unified inbox is the reason I stay.

Reply from Dude Lemon LLC

Marta, simpler mornings with one queue and a consistent workflow is exactly what the inbox was meant to deliver. Thanks for staying with us, and if there's anything in the rest of the product we could do better, tell us.

IS
Ines SinghVerified email
Used on Web app

A solid daily driver for review responses

I use ReviewMankey every morning to clear the review queue. The AI drafts are a helpful starting point, and the approval flow is quick. It has made a tedious task manageable. The product could be more polished, but it is dependable, and that is what matters most.

Reply from Dude Lemon LLC

Ines, a daily driver that turns a tedious morning task into a manageable one is a good place to be. We hear you on the polish. If any particular screen bugs you, send it our way. Thanks!

AN
Aisha NairVerified email
Used on Web app

Good for what it is, but know what you are buying

ReviewMankey is a focused tool for Google-centric review management with AI drafting and escalation. It is not a full reputation suite, and it does not pretend to be. If your needs align with its scope, it is excellent value. If you need broad platform coverage, you will outgrow it quickly.

Reply from Dude Lemon LLC

Aisha, that's a fair and useful summary for anyone deciding whether ReviewMankey fits. Google-focused review management with AI drafts and escalation is what we do, and we'd rather people know that going in. Thanks!

BA
Ben AbbottVerified email
Used on Web app

The escalation rules are worth the learning curve

Setting up the rules took longer than I expected, but once they were in place, the system started routing critical reviews to the right people automatically. It has caught several issues that would have otherwise gone unnoticed. The upfront effort pays off.

Reply from Dude Lemon LLC

Ben, glad the effort paid off and the rules are catching issues that would have slipped by. Sorry setup took longer than expected, we want that learning curve to be shorter. Thanks for sticking with it!

SO
Steven OchiengVerified email
Used on Web app

Useful for training new managers

The audit trail and AI drafts have become training tools for new front-of-house managers. They can see examples of good replies and learn from escalations. It has shortened the learning curve for handling negative feedback. That is an unexpected but valuable benefit.

Reply from Dude Lemon LLC

Steven, using the audit trail and past escalations to train new front-of-house managers is a smart idea we hadn't thought of. Learning from real examples beats a policy document every time. Thanks for sharing it!

Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

  • 2026.11.06
    6 Nov 2026
    • A link to a review or incident opens it directly.
    • If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
  • 2026.10.18
    18 Oct 2026
    • The sync log credits the replies and incidents each sync produced.
    • A quiet week on Google Play no longer shows as a broken sync.

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