ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating: 4.3
Reviews: 184Reviews
Pricing: $8.99a month
Category: MarketingWeb apps
Version: 2026.11.066 Nov 2026
Languages: 1English

Overview Pricing Reviews Questions What’s new SimilarWrite a review

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
AI replies in your voiceDrafted for every review, posted automatically or after approval.
Escalation rulesCritical reviews become incidents for the right person.
Sentiment and competitorsTrends by location and a benchmark against competitors.
Review requestsCampaigns and drip sequences that ask happy customers for a review.
Reviews widgetShow your best reviews on any website.

Integrations

Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free

$0forever

1 Google location, 1 Play app, 1 App Store app
3 AI responses a month
2 team members

Starter

$8.99a month

3 locations, 2 apps per store
75 AI responses a month
Auto-respond and data export

Growth

$17.99a month

10 locations, 5 apps per store
250 AI responses a month
5 seats, roles and webhooks

Pro

$39.99a month

25 locations, 8 apps per store
1,000 AI responses a month
Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3

184 reviews

556%

429%

37%

25%

13%

Write a review

Mohamed FosterVerified email

9 Oct 2026Used on Web app

The unified inbox genuinely saves time

I manage reviews for a small restaurant group, and before ReviewMankey I was logging into Google, then the App Store, then a spreadsheet to track replies. Now everything lands in one queue. The AI drafts are a helpful starting point and the approval flow keeps me in control. It is not flashy, but it solves a real problem.

Reply from Dude Lemon LLC

Mohamed, replacing a tour of logins and a tracking spreadsheet with a single queue for your restaurant group is exactly the real problem we wanted to solve, flashy or not. Thanks for the review, and if there's anything that would earn the fifth star, let us know.

Wei SchneiderVerified email

4 Oct 2026Used on Web app

Solid review management, but not a full reputation suite yet

ReviewMankey does the core job well: it pulls Google reviews into one place and drafts replies that are usually 80 percent ready. The escalation rules are genuinely useful for my hotel team. It is not yet a complete reputation platform because analytics and non-Google sources are thin, but for the price it is a very practical tool.

Reply from Dude Lemon LLC

Wei, drafts that are 80 percent ready and escalation rules your hotel team relies on is a good place to be. Fair point that analytics are still thin and Google is our only source today. If you tell us which analytics you'd use most, it helps us decide what comes next.

Paul SantosVerified email

28 Sep 2026Used on Web app

Pricing jumps too fast for small operators

The free plan is essentially a demo, and the next tier at $8.99 is reasonable, but the jump to the features I actually need for multi-location management is steep. As a two-location cafe, I am caught between a plan that is too limited and one that is overkill. A mid-tier option would make this much more accessible.

Reply from Dude Lemon LLC

Paul, sorry you're stuck between a plan that's too small and one that's too big for two locations. That's a gap in our pricing, not something you should have to work around. Please reach out to us directly and we'll look at what makes sense for a two-location cafe.

Leon KellerVerified email

21 Sep 2026Used on Web app

Approval workflow is easy to bypass by accident

The AI-drafted replies are meant to be reviewed before publishing, but the 'Approve and publish' button is placed right next to 'Edit' and there is no confirmation step. I accidentally published a draft that still had placeholder text in it. The workflow needs a safeguard against exactly that kind of mistake.

Reply from Dude Lemon LLC

Leon, we're sorry a draft with placeholder text went live. Putting "Approve and publish" right next to "Edit" with no confirmation is a design mistake on our side, and blocking anything that still has placeholder text is the safeguard it needs. Thank you for spelling it out. Please reach out if you need help correcting the published reply.

Kevin RoyVerified email

15 Sep 2026Used on Web app

Works, but the Wix integration is shallow

I installed the Wix app expecting the review inbox to be accessible from my Wix dashboard. Instead, it just links out to the ReviewMankey web app. The synchronization works, but the integration feels like a bookmark rather than a native experience. If you live inside Wix, this is a disappointment.

Reply from Dude Lemon LLC

Kevin, sorry the Wix app felt like a bookmark rather than a real integration. If you work from your Wix dashboard all day, having to jump to another web app is a fair frustration. We hear you on bringing the inbox inside Wix. Feel free to reach out and tell us which parts you'd want there first.

Rebecca HoffmannVerified email

9 Sep 2026Used on Web app

Widget looks dated and slows down my site

The embeddable review widget was one of the features I was most excited about. But the default design looks like it was built five years ago, and it added noticeable load time to my homepage. I ended up removing it and using screenshots of reviews instead. A modern, lightweight widget would make this a much stronger feature.

Reply from Dude Lemon LLC

Rebecca, sorry the widget let you down on both looks and load time, enough that you removed it. Slowing down a homepage is a real cost, so that's on us to fix. If you can share your site URL with us, we'd like to measure the impact on your page and use it to make the widget lighter and more modern.

Maya GomezVerified email

3 Sep 2026Used on Web app

Analytics are surface-level

I want to know which specific issues drive negative reviews over time, not just how many reviews came in and how many we replied to. The analytics dashboard shows star trends and response coverage but offers no topic clustering or sentiment breakdown by keyword. For a reputation platform, the insight layer feels underdeveloped.

Reply from Dude Lemon LLC

Maya, sorry the analytics left you wanting more. Knowing which issues drive negative reviews over time is the insight that actually helps you fix things. Some customers use the sentiment view to break reviews down by keyword, so if you didn't see it, or it didn't go deep enough, please reach out and we'll go through it with you and hear what's missing.

Neha ZieglerVerified email

27 Aug 2026Used on Web app

Escalation rules are powerful but hard to set up

The idea of routing one-star reviews to specific team members is exactly what my restaurant group needed. But the rule builder is overly complex and the documentation is thin. It took me several hours and a support ticket to get a simple condition working. Once configured it works well, but the onboarding curve is steep.

Reply from Dude Lemon LLC

Neha, sorry it took several hours and a support ticket to get a simple condition working. Routing one-star reviews to the right person should be one of the easiest rules to set up, not the hardest. Please reach out with the rule you were building, it's a perfect example for us to simplify the builder and the docs around.

Sarah ChenVerified email

21 Aug 2026Used on Web app

AI replies need a lot of manual editing

The drafting feature is a starting point, not a finished product. Every reply I generated needed substantial edits to sound human and on-brand. It saves some time on blank-page syndrome, but it does not save as much time as I hoped. For a cafe owner wearing every hat, that matters.

Reply from Dude Lemon LLC

Sarah, sorry the drafts are taking this much editing to sound like you. When you're running a cafe and wearing every hat, the time saving has to be real. Would you reach out to us? We'd like to look at your brand voice settings and a few of your edited replies with you to get the drafts much closer.

Angela MillerVerified email

15 Aug 2026Used on Web app

The free plan is too limited to properly evaluate

I understand the need for a paid tier, but the free plan caps AI replies at a number that is barely enough for a week of testing. By the time I understood how the escalation rules worked, I had hit the limit. I upgraded because I saw potential, but I almost walked away before giving it a fair shot.

Reply from Dude Lemon LLC

Angela, thanks for giving it the fair shot anyway, and sorry the free AI reply cap ran out before you'd even worked out the escalation rules. That's a sign the limit is too tight for a proper evaluation, and we're taking the feedback seriously. If you need anything now that you've upgraded, just reach out.

Used ReviewMankey? Share what you think

Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

2026.11.06
6 Nov 2026
- A link to a review or incident opens it directly.
- If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
2026.10.18
18 Oct 2026
- The sync log credits the replies and incidents each sync produced.
- A quiet week on Google Play no longer shows as a broken sync.