ReviewMankey

Noah, reviews from people who actually paid are worth a lot more than reviews from random visitors, so it's great the pixel is getting you there. We went with hashing and automatic deduplication, and no pop-up, because nobody wants another modal on their checkout page. Thanks for giving it a shot despite the low expectations! Reach out if you want to see how the captured emails flow into each campaign.

Olá Victor, trocar várias abas e uma planilha por uma fila única, onde a equipe inteira vê as mesmas prioridades, era exatamente a ideia por trás do inbox. Ficamos muito contentes em saber que isso mudou a operação de vocês. Muito obrigado pela avaliação! Se quiser ajuda para organizar as prioridades da fila, é só falar com a gente.

Rosa, 4,5 Sterne klingen gut, bis man sieht, dass drei Wettbewerber im Umkreis von 5 km bei 4,7 oder höher liegen. Genau diesen Vergleich mit Bewertung, Anzahl der Rezensionen und Marktrang wollten wir auf einen Blick sichtbar machen. Schön, dass Ihr Rang seitdem gestiegen ist, das ist Ihre Arbeit! Vielen Dank, und melden Sie sich gern, wenn Sie Fragen zur Auswertung haben.

Hannah, 41 reviews from 142 emails is a really strong conversion rate, and beating a whole quarter of organic reviews in one month is great to see. We spent a lot of time keeping the request emails short and clean because spammy emails damage the brand they're asking for. Thank you for sharing the actual numbers! If you want help testing send timing to push it even higher, just reach out.

Joanna, fourth to second in six weeks is a brilliant climb, and the credit for that is all yours because you actually fixed the slow replies. Finding out you're not the top brunch spot in the area stings, and we're glad you used the comparison to act on it instead of ignoring it. First place is in sight now. Message us anytime if you want a hand digging into what the top spot is doing differently.

Ciao Michael, tre sedi collegate in meno di dieci minuti è proprio il tipo di configurazione che volevamo rendere possibile con l'OAuth di Google. Niente più cambi di account e tutte le risposte da un unico posto: siamo contenti che funzioni così bene per il vostro ristorante. Grazie mille, e se aprite una quarta sede scriveteci pure.

Laura, de 4.4 a 4.6 en tres meses, con un 4.8 a tres cuadras como referencia, es un avance enorme. Tener un objetivo concreto en el mapa motiva mucho más que una meta abstracta de mejorar las reseñas. ¡Mucha suerte alcanzándolo, y gracias por compartirlo con nosotros!

Victor, Monday arguments about who owns which reply are a surprisingly common problem in multi-location teams. A card per review with an owner, a status and an automatic nudge after a day in Needs Reply takes the guesswork out of it. Thanks for the review, and here's to quieter Mondays.

William, winning over the biggest skeptic on a marketing team is a review we'll be pinning to the wall. Two out of three drafts going out untouched is a good ratio, and that last third should shrink as more of your edited replies become approved examples. Enjoy the 20 minutes back every day.

Amara, eight minutes from a cold-delivery complaint to a reply, a refund and a voucher is outstanding, and your night manager deserves a shout-out for that. Finding out about bad reviews from a customer's face is rough, so it's really good to hear the 1 and 2 star alerts get to your phone first now. A 4-star update the next morning is the best ending that story could have. Thanks for sharing it with us!