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ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating
4.3
Reviews
184Reviews
Pricing
$8.99a month
Category
MarketingWeb apps
Version
2026.11.066 Nov 2026
Languages
1English

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

  • One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
  • AI replies in your voiceDrafted for every review, posted automatically or after approval.
  • Escalation rulesCritical reviews become incidents for the right person.
  • Sentiment and competitorsTrends by location and a benchmark against competitors.
  • Review requestsCampaigns and drip sequences that ask happy customers for a review.
  • Reviews widgetShow your best reviews on any website.
Integrations
Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free
$0forever
  • 1 Google location, 1 Play app, 1 App Store app
  • 3 AI responses a month
  • 2 team members
Starter
$8.99a month
  • 3 locations, 2 apps per store
  • 75 AI responses a month
  • Auto-respond and data export
Growth
$17.99a month
  • 10 locations, 5 apps per store
  • 250 AI responses a month
  • 5 seats, roles and webhooks
Pro
$39.99a month
  • 25 locations, 8 apps per store
  • 1,000 AI responses a month
  • Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3
184 reviews
556%
429%
37%
25%
13%
Write a review
YN
Yusuf NguyenVerified email
Used on Web app

Excellent product, highly recommend

I have been using ReviewMankey for a few months now and I am very happy with it. The AI drafts are helpful, the escalation rules work, and the price is fair. It has made review management a much less painful part of my day. I recommend it to other hospitality operators regularly.

Reply from Dude Lemon LLC

Yusuf, a few months in and review management is less painful, that's what we like to hear. And thank you for recommending us to other hospitality operators, word of mouth means a lot to a small team like ours.

PI
Paul IyerVerified email
Used on Web app

Reliable but limited

ReviewMankey is reliable for what it does: Google reviews, AI drafts, escalation. But it is limited to a few platforms. I need Yelp and TripAdvisor support before I can call it a complete solution. For now, it is a useful part of my toolkit, not the whole toolkit.

Reply from Dude Lemon LLC

Paul, being a reliable part of your toolkit is a good start, and we understand Yelp and TripAdvisor are what's missing to make it the whole toolkit. Your request is noted. Thank you for the honest review!

IM
Imran MehtaVerified email
Used on Web app

Game changer for our family restaurant

My parents run a family restaurant and were struggling to keep up with Google reviews. I set up ReviewMankey for them and it has been a game changer. The AI drafts are good and the alerts mean they never miss a bad review. They are not tech-savvy, but they find it easy to use.

Reply from Dude Lemon LLC

Imran, setting it up for your parents' restaurant is a lovely thing to do, and hearing they find it easy despite not being tech-savvy means a lot to us. Please pass on our best to them, and thank you!

AO
Ava OliveiraVerified email
Used on Web app

Okay for the basics

If you need a simple inbox and AI drafts, this works. But do not expect advanced analytics or deep competitor insights. It is a basic tool that does basic things well. For a small business, that might be enough. For a larger operation, you will outgrow it quickly.

Reply from Dude Lemon LLC

Ava, thanks for the straight review, and sorry it fell short on analytics and competitor depth for you. There are competitor discovery and sentiment views in the app, so if you didn't come across them or found them too shallow, reach out and we'll show you around and hear what's missing.

JL
Jessica LaurentVerified email
Used on Web app

AI replies save me hours every week

I manage a cafe and a small online store. Responding to reviews used to eat into my evenings. Now ReviewMankey drafts the replies and I approve them in minutes. The time savings are real. It is one of the best tools I have adopted this year.

Reply from Dude Lemon LLC

Jessica, getting your evenings back from review replies while running a cafe and an online store is a big win. Approving drafts in minutes is exactly the workflow we hoped for. Thank you!

GT
Grace TaylorVerified email
Used on Web app

Good value but UI is dated

The functionality is there: AI drafts, escalation, unified inbox. But the interface looks like it was built five years ago. It is not a dealbreaker, but a cleaner design would make daily use more pleasant. Still, for the price, it is a solid tool.

Reply from Dude Lemon LLC

Grace, fair point on the interface, and sorry it feels dated. You use it every day, so it should be pleasant to look at as well as useful. If there are specific screens that bother you most, send them our way so we know where to start the refresh.

IC
Ibrahim CostaVerified email
Used on Web app

Best tool for restaurants

I have tried a few review management tools and this is the first one that feels like it was built for hospitality. The escalation rules, the approval workflow, and the audit trail all make sense for a busy restaurant. It has saved us from several potential PR headaches.

Reply from Dude Lemon LLC

Ibrahim, escalation rules, approvals and an audit trail are what a busy restaurant needs when one bad reply can snowball. Glad it's kept a few PR headaches away. Thank you for the review!

VH
Victor HayesVerified email
Used on Web app

Sync broke and support was slow

The app worked fine for a few weeks, then the Google sync stopped working entirely. I had no new reviews for five days. Support took three days to respond and the fix was a workaround, not a real solution. I am keeping an eye on it, but I am not impressed.

Reply from Dude Lemon LLC

Victor, we're sorry. Five days without new reviews, three days waiting on support and then only a workaround isn't good enough. Please reach out again and mention this review, we'd like to find the actual cause of the sync failure on your account and fix it properly instead of patching around it.

DK
David KingVerified email
Used on Web app

Solid but needs a mobile app

The desktop experience is excellent. The queue, the drafts, the escalation board all work well together. But I really need a native mobile app. Using the browser on my phone to handle handoffs is clunky. If they release a good iOS app, this will be a five-star product.

Reply from Dude Lemon LLC

David, sorry handling handoffs in a phone browser feels clunky. That's exactly when you need it to be quick. Your vote for a native iOS app is noted, and thanks for telling us what would earn the fifth star.

JL
Jasmine LaurentVerified email
Used on Web app

Transformed how we handle our reputation

Before ReviewMankey, review management was a reactive chore. Now it is a structured daily process. The escalation rules catch problems early, and the AI drafts save us hours. Our rating has climbed half a star since we started. Highly recommended.

Reply from Dude Lemon LLC

Jasmine, half a star is a big climb on Google, and turning review management from a reactive chore into a daily routine is what got you there. Thanks for recommending us!

Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

  • 2026.11.06
    6 Nov 2026
    • A link to a review or incident opens it directly.
    • If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
  • 2026.10.18
    18 Oct 2026
    • The sync log credits the replies and incidents each sync produced.
    • A quiet week on Google Play no longer shows as a broken sync.

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