ReviewMankey

AI review management: reply to Google, App Store and Google Play reviews

Rating: 4.3
Reviews: 184Reviews
Pricing: $8.99a month
Category: MarketingWeb apps
Version: 2026.11.066 Nov 2026
Languages: 1English

Overview Pricing Reviews Questions What’s new SimilarWrite a review

About ReviewMankey

ReviewMankey brings your Google Business Profile, Google Play and Apple App Store reviews into one inbox. The AI drafts an on-brand reply for every review, and you choose what it may post on its own and what waits for a person.

Critical reviews become incidents routed by your escalation rules on rating, sentiment and keywords. Track sentiment over time, compare against competitors, send review request campaigns to happy customers and show your best reviews on your site with an embeddable widget.

One review inboxGoogle Business Profile, Google Play and App Store reviews in one place.
AI replies in your voiceDrafted for every review, posted automatically or after approval.
Escalation rulesCritical reviews become incidents for the right person.
Sentiment and competitorsTrends by location and a benchmark against competitors.
Review requestsCampaigns and drip sequences that ask happy customers for a review.
Reviews widgetShow your best reviews on any website.

Integrations

Google Business ProfileGoogle PlayApple App StoreWixShopifyWebhooks

Pricing

Free

$0forever

1 Google location, 1 Play app, 1 App Store app
3 AI responses a month
2 team members

Starter

$8.99a month

3 locations, 2 apps per store
75 AI responses a month
Auto-respond and data export

Growth

$17.99a month

10 locations, 5 apps per store
250 AI responses a month
5 seats, roles and webhooks

Pro

$39.99a month

25 locations, 8 apps per store
1,000 AI responses a month
Audit log and 10 seats

Prices in US dollars.

Ratings and reviews

4.3

184 reviews

556%

429%

37%

25%

13%

Write a review

Jasmine MurphyVerified email

24 Aug 2026Used on Web app

Decent but not built for B2B

If you sell simple products or run a restaurant, this is probably great. My B2B business gets complex reviews that require nuanced responses. The AI drafts often miss the mark and I end up rewriting them entirely. It is okay for first contact but not much more.

Reply from Dude Lemon LLC

Jasmine, sorry the drafts are missing the mark for your B2B reviews. Rewriting most of them from scratch defeats the purpose. Complex B2B feedback needs more context than a restaurant review, and that's a gap we want to close. Could you reach out with a couple of anonymised examples? They'd help us improve the drafts for businesses like yours.

Zara HughesVerified email

17 Aug 2026Used on Web app

Saved my sanity during a staff shortage

We were short-staffed for three weeks and reviews were piling up. ReviewMankey kept the queue manageable and drafted replies that I could approve in minutes. It felt like having an extra team member. I do not know what we would have done without it.

Reply from Dude Lemon LLC

Zara, three weeks short-staffed is hard on everyone, so we're really glad ReviewMankey could act like an extra pair of hands while reviews piled up. Hope the team is back to full strength now. Thank you!

Sofia FischerVerified email

11 Aug 2026Used on Web app

Good but I wish it supported more platforms

ReviewMankey works well for Google and the app stores, but my business also gets a lot of reviews on TripAdvisor. Until that is supported, I am still checking two dashboards. The product itself is solid and the AI drafts are helpful. I just hope the roadmap delivers on more sources soon.

Reply from Dude Lemon LLC

Sofia, sorry you're still checking a second dashboard for TripAdvisor. For a hospitality business that's often where a big share of reviews come from. Your request is noted, and if you reach out we can keep you posted on any news about more sources.

Julia ChaudhryVerified email

5 Aug 2026Used on Web app

Utile, ma servirebbe un'app mobile

Il prodotto funziona bene. Le bozze AI sono un ottimo punto di partenza e il flusso di approvazione è chiaro. L'unica pecca è che non c'è un'app per iOS. Gestisco un ristorante e spesso sono in sala, lontano dal computer. Poter approvare le risposte dal telefono sarebbe molto utile.

Reply from Dude Lemon LLC

Julia, chi gestisce un ristorante passa più tempo in sala che al computer, quindi capiamo benissimo la richiesta di approvare le risposte dal telefono. Ci dispiace che l'app iOS non ci sia ancora, abbiamo preso nota. Grazie per la recensione!

Carlos SharmaVerified email

7 Nov 2026Used on Web app

Zuverlässig und einfach zu bedienen

Ich nutze ReviewMankey jetzt seit drei Monaten für unser Hotel. Es hat unsere Antwortzeiten auf Bewertungen drastisch reduziert. Die KI-Vorschläge sind meistens gut und die Freigabe ist schnell erledigt. Die fehlende mobile App ist schade, aber für die Arbeit am Schreibtisch ist es perfekt.

Reply from Dude Lemon LLC

Hallo Carlos, drei Monate und deutlich kürzere Antwortzeiten für Ihr Hotel, das freut uns sehr. Den Wunsch nach einer mobilen App haben wir notiert. Vielen Dank für die Bewertung!

Gabriel MoreauVerified email

31 Oct 2026Used on Web app

Bom para gerenciar várias unidades

Tenho três lojas e precisava de uma visão unificada das avaliações. O ReviewMankey resolve isso bem. Consigo ver rapidamente quais unidades estão com avaliações pendentes e atribuir responsáveis. A parte de análise ainda é básica, mas para o dia a dia é suficiente.

Reply from Dude Lemon LLC

Gabriel, que bom que a visão unificada das três lojas está ajudando a atribuir responsáveis rápido. Entendemos que a parte de análise ainda é básica. Se puder, conte para a gente quais números gostaria de ver por unidade. Obrigado pela avaliação!

Omar WagnerVerified email

24 Oct 2026Used on Web app

Correct, mais le prix monte vite

L'outil fait ce qu'il promet : centraliser les avis et proposer des réponses. Mais pour une petite entreprise comme la mienne, le passage du plan gratuit au plan payant est brutal. J'aurais aimé une option intermédiaire. Cela dit, je continue à l'utiliser car il me fait gagner du temps.

Reply from Dude Lemon LLC

Omar, merci de continuer à utiliser ReviewMankey malgré tout, et désolés que le passage du gratuit au payant soit si brutal pour une petite entreprise. Une option intermédiaire, c'est une demande qu'on prend au sérieux. Écrivez-nous si vous voulez en parler directement.

Rachel WeberVerified email

17 Oct 2026Used on Web app

La sincronización falla con frecuencia

La idea es buena, pero la sincronización con Google Business Profile falla más de lo que debería. Varias veces las reseñas nuevas no aparecen hasta el día siguiente. Para un restaurante que necesita responder rápido, eso es un problema serio. El soporte me dice que lo están arreglando, pero llevo un mes esperando.

Reply from Dude Lemon LLC

Rachel, lo sentimos mucho. Que las reseñas nuevas tarden hasta el día siguiente en aparecer es un problema serio para un restaurante, y un mes de espera es demasiado. Por favor, escríbenos de nuevo mencionando esta reseña para que podamos revisar tu conexión con Google Business Profile directamente y darte una respuesta concreta.

Steven KellyVerified email

10 Oct 2026Used on Web app

Ha trasformato la gestione delle recensioni

Prima passavo ore a rispondere alle recensioni su Google. Ora ReviewMankey prepara le bozze e io devo solo approvarle o modificarle leggermente. Il tempo che risparmio lo dedico ai clienti. È stato un investimento che vale ogni centesimo.

Reply from Dude Lemon LLC

Steven, dedicare ai clienti il tempo che prima passavi a rispondere alle recensioni è proprio il senso di ReviewMankey. Grazie mille per la recensione!

Michael SchmidtVerified email

3 Oct 2026Used on Web app

Gute Struktur, aber die Einrichtung dauert

Die zentrale Inbox und die Eskalationsregeln sind wirklich hilfreich für unser Café. Allerdings hat es gedauert, bis ich die Regeln so eingestellt hatte, dass sie zu unserem Arbeitsablauf passen. Die Dokumentation könnte besser sein. Jetzt, wo es läuft, bin ich zufrieden, aber der Start war holprig.

Reply from Dude Lemon LLC

Hallo Michael, schön, dass es jetzt rund läuft, und entschuldigen Sie den holprigen Start. Eskalationsregeln einzurichten sollte mit einer klaren Dokumentation schneller gehen. Wenn Sie uns schreiben, an welcher Stelle Sie hängen geblieben sind, verbessern wir genau diesen Teil.

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Questions

Which review sites does it cover?

Google Business Profile, Google Play and the Apple App Store, in one inbox.

Does it post replies automatically?

Only if you allow it. Auto-respond is available from the Starter plan; otherwise every AI draft waits for your approval.

What happens with a bad review?

Your escalation rules turn it into an incident with a severity and an owner.

Is there a free plan?

Yes. One Google location, one Play app and one App Store app, three AI responses a month and two team members.

What’s new

2026.11.06
6 Nov 2026
- A link to a review or incident opens it directly.
- If an auto-reply could not post, the draft says so and suggests the review may have been deleted.
2026.10.18
18 Oct 2026
- The sync log credits the replies and incidents each sync produced.
- A quiet week on Google Play no longer shows as a broken sync.